Dear Users,
Greetings!
We have noticed that due to a critical technical issue (BUG) in the third-party market-making system, ZYC trading experienced abnormal activity, resulting in sharp short-term price fluctuations. We understand that this situation may affect your trading experience and sincerely apologize for any inconvenience caused.
Incident Details:
The issue originates from a technical fault in the third-party market-making system and is not related to user operations.
The abnormal activity primarily affects the ZYC trading pair; other assets remain unaffected.
Actions Taken:
The third-party market-making team has immediately activated an emergency response plan, thoroughly inspecting the system and implementing fixes.
EGGBIT has strengthened risk monitoring and is closely tracking market fluctuations to ensure user asset safety.
Updates on the situation and any critical information will be communicated promptly via announcements, App notifications, and official social channels.
User Guidance:
Please exercise caution when trading ZYC until the system is fully restored to avoid potential risks from market volatility.
EGGBIT will cooperate with the third-party team to investigate and address any trading anomalies, safeguarding user rights.
We sincerely appreciate your understanding and support. EGGBIT is working closely with our partners to ensure the issue is resolved promptly and continues to optimize the system to prevent similar incidents in the future.
Thank you for your patience and trust.
EGGBIT Team
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